Política de envío

Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–21 business days

Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Shipment Confirmation & Tracking:
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
Emerelle Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:
Emerelle Studio is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Shipping Address Accuracy:
Please ensure all shipping information is correct. We are not responsible for lost packages due to incorrect addresses provided by the customer.

Questions?
If you have any questions about your shipment, feel free to contact us at: info@emerellestudio.com